5 Star Excellence Program

At we are committed to providing the very best in customer service and satisfaction. Please read how we are doing and what people are saying about our products and services. We have implemented a 5 Star Excellence Program ( ) for our customers.

How does it work?
Surveys will be sent to customers who have purchased a product from The survey will include a 5 Star Excellence Review. Returned surveys and testimonials will be posted directly to our testimonials webpage. You can read the posted testimonials and let other customers know your overall purchase experience.

Criteria For The 5 Star Rating System:

  • Quality
  • Product
  • Customer Service
  • Delivery
  • Overall Experience

5 Star Excellence Scale:

= Excellent
= Good
= Fair
= Improvable
= Poor



After ordering the Cremation Urn for my father's ashes, the funeral home was most uncooperative. I called distressed, and they where most helpful in helping me to deal with the funeral home. They also kindly offered to refund the money for the urn if we were unable to resolve the situation with the funeral home. My mother loves the urn; it is just what she wanted for hers and my father's ashes. I am grateful for people like the Customer Support who understand how vulnerable one feels in this whole process. Thank you so much.
Marci A.
Palatine, IL

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