"After a thorough search on line, I thought I had found the company I wanted to purchase from, but I did not get the customer service I needed (no returned calls as promised!), and they even sent materials to me that were beyond what I was looking for. I was able to easily order what I wanted from Memorials.com web site, complete with the graphics I had asked for with the other company. After submitting the design, I received a phone call saying the draft was emailed to me. I wanted some changes, and they were done in a few days. Customer service was immediate, helpful, and very kind. The web site was very easy to use with convenient choice selections. I am pleased that I "took the risk" and bought on line from Memorials.com with no prior knowledge of the company. I saved hundreds from not buying from the cemetery and was able to do it all from home. And, I have a beautiful headstone for my loved one. "D. Bogan
"I purchased this for my former mother-in-law to house some remains of her son (my ex-husband) she wasn't sure she wanted it at first, but after some time had passed she felt ready to be able to have it around. She was very pleased (as I was) with the beauty of the product and you can't tell (unless you know) that there's anything even inside! I can't tell you how pleased she was to receive this very special gift and how lovely it is! I thank you for your fine products and your speedy delivery! It is such a special gift at an exceedingly difficult time! I was so pleased with everything! You made ordering at a difficult time super easy and I appreciate it more than I can say!" Janett Wagner
