Customer service was excellent"Excellent quality pet urn - would recommend your company very highly to anybody - customer service was excellent -
example - received urn and it had a wrong date engraved on it I called on the phone about it - your company sent a replacement out immediately and I received it the next day -
NOW THAT IS CUSTOMER SERVICE"Melvin Kaufmann
My Best Friends Picture UrnT. Kerns
"This was my first experience dealing with the arrangements of my beloved sister. When I spoke with customer service, they were extremely helpful with my order. They got all my information and keep me posted through out the entire process. They worked on the bronze plaque until they knew that I was happy with the draft. They informed me of the delivery date and when I went to the cemetery to see the bronze plaque in person it was the most beautiful plaque I have ever seen. My family and I are very pleased that your staff members and products are truly one of the best. Thank you" Celia Y. Santell |
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