I am so happy with my purchase."The urn I purchased was the ONLY one I could find with a parakeet engraving to represent my precious son's passing. Communication was prompt and professional as I was informed that the urn I originally chose was not able to be engraved. I was offered 3 substitute urns, chose one and although the price was higher, I was still charged the original amount. Thank you! No one needs the hassle of financial negotiations when they are grieving. Memorials.com delivered the urn in less time than quoted and it was packaged so well, it arrived without breakage."J. Pinnock
