"Upon the death of my brother, I was not asked what his final resting place would be nor was I informed the container I suggested was not the right size. I was then in search of a correctly sized urn suitable for a burial at sea. As my experience with a sales person was less than satisfactory, I went to the internet. After looking at many sites, I chose memorials.com for their selection, pricing and clear information. As a precaution, I called customer service to ensure I was getting the right product for my needs. The service was exemplary. My questions were thoroughly researched and competently answered. My urn arrived carefully packed and exactly as described. I am well pleased with my purchase and will come to this site immediately when I need another urn."