Please review our FAQ for any questions you might have about our Ceramic Pictures. If you can not find the answer here please go to our Help Page and e-mail us.
Is there a guarantee on the pictures?
Will I get my picture back? Back
Yes, we will send the original back to you with you ceramic picture.
Will the 3M VHB tape hold my picture? Back
Yes, please read our section on the 3M VHB tape. This is an industrial tape and we have never had anyone call us in regards to the tape.
Memorials.com recommendation? Back
Once the picture is placed, we recommend running a little bead of a white sealant around the picture for a better look and protection (sealant can be purchased at Wal-Mart or Home Depot.)
Can you erase the background? Back
Yes, and we would replace it with white, gray, black, or sky blue.
What is the time frame for me to receive my picture? Back
It will take about 3-5 weeks from the moment we receive the picture.
How do the pictures hold up outside? Back
The pictures have a lifetime guarantee that they do not fade.
Can you tell me how to install my picture? Back
Please visit our section on installation instructions click here.
Can you make the picture fit my selected size? Back
Yes, but please remember the smaller the picture and we enlarge it, it will not be as clear.
Can you mail me a catalog? Back
The website serves as our catalog; we do not have a printed version. This is how we are able to keep our prices low and offer free shipping.
Is there any guarantee on the memorial pictures? Back
Yes, our guarantee is if they should arrive broken, with missing parts or with any defect at all, we will replace them for free at no additional cost to you; they are also guaranteed for life against fading.
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